Wednesday, January 2, 2013

DNS Services --- When Is an Invoice Not at Invoice?

Some Excalibur's clients have alerted us to a purported Domain Name Service (DNS) back-up service provider that goes by the name DNS Services ( and lists a business address of Vancouver, Washington.

If you receive what looks like an invoice from this company via mail or email, do not respond to it or make a payment – it is simply a solicitation that our web hosting clients don’t need.

In short: Don’t be fooled – dispose of mail or email from DNS Services.

Typically, a business will receive a mailed piece that on the surface looks like an invoice for “Managed DNS Backup Business Services” (or something similar) and provides a detachable pay statement to mail in along with your check. If you read through the “invoice” thoroughly, you may see the following disclaimer:
“This is a solicitation for the order of goods or services, or both, and not a bill, invoice, or statement of account due. You are under no obligation to make any payments on account of this offer unless you accept this offer.”
There have been some reports that this disclaimer was not present on some mailers. If that turns out to be true, DNS Services could be charged with mail fraud.

This “Managed DNS Backup Services” is an unnecessary service for clients of Excalibur, as DNS back-up is included with your hosting services.

Should you want to learn more, this DNS Services money-grab is getting lots of coverage in scam-watching and mail fraud websites:
As always, Excalibur invites you to contact us with any questions. Our thanks go out to those clients who alerted us.

We do update customers on these sort of issues via our Facebook and twitter pages:

You can connect with Excalibur here:

Here is what the item looks like (front and back):

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